PMG Boosts Performance with Lower CPA for Automotive Services Client

"GrowthAds helps us connect with a highly qualified audience while offering valuable insights into new potential audiences, consistently surpassing our performance goals."

Maame Sarpong Duah, Programmatic Senior Associate, PMG

7x

More leads (with evergreen display ads)

19%

More efficient CPA than other partners

PMG is a marketing solutions and technology company that enables the world’s leading brands to connect with people through media, strategy, creativity, and insights.

Industry
Agency

Brand
Automotive Service Center

Product
Cookieless, GrowthAds Advertising Platform

Challenge

PMG, named Digiday’s 2024 Independent Media Agency of the Year, integrates media, strategy, creativity, and insights to address their clients’ most significant challenges. For one client, they were tasked with executing a full-funnel campaign that leveraged both historical campaign data and real-time insights to optimize targeting. The goal was to identify vehicle owners in need of automotive services and drive appointment bookings while reducing the cost per acquisition (CPA).

Solution

To reach their ideal audience in both cookie-based and cookieless environments, PMG utilized GrowthAds’ lookalike modeling with conversion pixels, alongside GrowthAds’ Interest-Based Audiences (IBA). Rather than restricting targeting to industry-specific keywords and categories, PMG focused on connecting with the audience most likely to engage with their client’s services, regardless of where they were on the open internet. By combining prospecting and retargeting within a single ad set, PMG allowed platform algorithms to optimize performance. With access to granular audience insights and real-time data, they were able to identify performance trends and adjust the campaign as needed. Additionally, time-to-convert analysis provided valuable insights for refining campaign timing, balancing evergreen strategies with targeted approaches at different stages of the funnel.

Results

After transitioning to an evergreen display ad format, the client experienced up to 7x more leads quarter over quarter. The display CPA was 27% lower compared to the previous year, a result PMG attributed to allocating more spend to the GrowthAds Advertising Platform. GrowthAds’ retargeting delivered the lowest CPA across all display campaigns, proving 44% more efficient than the benchmark. On average, campaigns using only GrowthAds achieved a 15% more efficient CPA than the benchmark and 19% more efficient than other partners.

From Insights to Action: Optimization in Focus

PMG found GrowthAds’ audience insights highly valuable, allowing them to optimize their client’s campaign with agility. The client regularly requested data on household income, age, gender, and geographic performance, which helped refine targeting and broaden reach. Additionally, keyword and category/interest reporting, particularly on high-indexing interests, proved essential for further optimization.