
United Airlines boosts route awareness by 14%

"GrowthAds consistently delivers top performance for United Airlines."
77%
14%
United Airlines, a leading American airline, is committed to making a positive impact from the ground up. In collaboration with Tourism & Events Queensland, United Airlines promoted its nonstop service between San Francisco and Brisbane, Australia.
Industry
Travel
Brand
United Airlines
Product
BLL, CTV, GrowthAds Advertising Platform
Challenge
Solution
Results
The Brand Lift Live (BLL) survey revealed that the campaign successfully increased awareness of United’s Brisbane flights, boosting awareness by 27% among those unsure of their knowledge and 14% among those previously unaware. Carat found that the campaign had five times more impact on awareness after 1-2 exposures compared to subsequent views. Additionally, streaming devices drove greater awareness lift than smart TVs, and the most significant lift came from the 18-34 age group and those with children. Larger format creatives delivered the most efficient CPA across display ads. Armed with these insights on frequency, device preferences, audience, and creative formats, Carat optimized the campaign to maximize both awareness and conversions.
The Partnership
Brand: United Airlines
Agency: Carat
Carat, recently recognized as a leader among global media agencies by Forrester, is consistently ranked as the world’s top media agency, with a team of over 12,000 experts across more than 100 countries.
