Intesa Sanpaolo Leverages Cookieless Advertising to Acquire More Customers at a Fraction of the Cost

"Wavemaker's strategic expertise has been essential in unlocking the potential of cookieless environments. By partnering with GrowthAds, we've turned untapped audiences and inventory into real business opportunities. With GrowthAds' proprietary cookieless solution, we've successfully reached new customers in a digital landscape free of third-party cookies."

Guido Ghio, Head of Digital Marketing & Advertising Unit, Intesa Sanpaolo

28%

Lower cost per lead

49%

Incremental reach

Intesa Sanpaolo is Italy’s largest bank, serving 13.6 million customers across approximately 3,700 branches.

Industry
Financial Services

Brand
Intesa Sanpaolo

Product
Cookieless, Quantcast Advertising Platform

Challenge

As Italy’s leading digital bank, Intesa Sanpaolo sought to strengthen its market position and expand its customer base in a highly competitive landscape. Their goal was to triple digital sales by 2023. A key component of this strategy was not only attracting new prospects but also boosting engagement with existing customers. Viewing the impending deprecation of cookies as both a challenge and an opportunity, they partnered with Wavemaker to explore and test cookieless advertising environments.

Solution

Using a single click in the GrowthAds Platform, Wavemaker activated cookieless inventory, extending their campaigns to reach previously untapped audiences. To measure the effectiveness of this approach, they utilized the Cookieless Breakdown Report, which provided key campaign metrics like spend, impressions, uniques, clicks, and conversions in both cookied and cookieless environments. Additionally, they implemented an A/B test to compare the performance of a traditional campaign using third-party cookies with a campaign fully delivered to cookieless audiences.

Results

Intesa Sanpaolo experienced immediate cost efficiency with their cookieless campaign, capturing leads at just a quarter of the previous cost. By tapping into cookieless environments, they gained 49% incremental reach, enabling them to connect with audiences that were previously inaccessible. This approach not only allowed them to test their digital strategy in a post-cookie world but also delivered stronger results, helping them acquire more customers in the process.

The Partnership

Brand: Intesa Sanpaolo

Intesa Sanpaolo is Italy’s largest bank, serving 13.6 million customers through a network of approximately 3,700 branches.

Wavemaker is the world’s second-largest media agency network and a subsidiary of WPP’s GroupM.